Delivery & Self-collection times
Usual delivery and self-collection timings are:
- 3.00 pm to 8.00 pm on Saturdays and Sundays
- 2.00 pm to 8.00 pm selected weekdays
- Unavailable on public holidays
To check if your preferred date and time is available, please contact me before placing your order.
Self-collection is FREE and is only available at:
8 Upper Serangoon Crescent
Accessible by bus: 6N, 62, 102 and 136
Alight at bus-stop opposite Block 477A (Stop ID: 64401)
Nearest MRT stations: Hougang and Buangkok
Two types of delivery are available: standard delivery and bulk/ event delivery.
Standard delivery: Free of charge and applicable to most addresses within Singapore. Delivery time will fall within the timeslot selected. Add-ons for standard delivery are as follows, subject to availability:
Specific time delivery: +$5
Early/ late delivery: +$5
Delivery within CBD: +$5
Bulk/ event delivery: $30.00 - $180.00, excluding set-up.
For these hard-to-reach areas, additional charges may apply. Please contact me before placing your order.
- Changi Airport, Airport Cargo Complex, Airline Road area
- Tuas area
- Sentosa, Jurong and other offshore islands
- Sembawang Shipyard
- All Army camps
- All PSA Ports
- Industrial areas and factory buildings
For a smooth delivery, do ensure that the contact and shipping information provided is correct, and that the recipient is able to receive your flowers at the time. Kesed creates will not be held responsible for any loss or damage to your order if your recipient is unable to receive it personally
Redirection & change of delivery/ collection time
Any changes to delivery or collection details must be made at least 4 hours in advance. Do note that it may not be possible to bring forward the delivery/ collection time, as all flowers are sourced and arranged just prior to ensure freshness.
If no one is able to receive the order within 10 minutes of arrival and if the flowers cannot be left at the door, you will be contacted to arrange for re-delivery on the same day. Re-delivery will be from $25.00 onwards per trip, depending on the number/ size of items and time of the day, and will be subject to Kesed creates' availability. Failed deliveries are ineligible for refund.
For urgent assistance with delivery & self-collection, please contact me via Whatsapp at 9655 5460.